Course curriculum

    1. Let Schenectady Surprise You!

    2. Exclusive Schenectady Stars Benefits

    3. Course Objectives

    4. Join the Discussion

    5. Multimedia

    1. Warm Greetings

    2. Why Greetings Are Important

    3. Four Essential Greeting Techniques

    4. Greeting Exercise

    5. Diversity and Cultural Competence in the Tourism Sector

    6. Cultural Competence

    7. InfoGraphic: A Global Guide To Handshakes

    8. Avoiding Stereotypes and Generalizations

    1. Let Schenectady Surprise You

    2. More To Explore In Schenectady

    3. Craft Beverage Trail

    4. Get The Schenectady Sips Passport

    5. Explore Breweries And Distilleries

    6. A Brief History

    7. Exercise: Fun Facts

    8. An Outdoor Lover's Paradise

    9. Outdoor Adventures

    10. Get Some Fresh Air: Sports and Outdoor Activities

    1. Ask The Right Question

    2. Top Things To Do

    3. Explore Things To Do

    4. Practical Exercise: Recommending Activities

    5. Dining Options

    6. Search Local Eateries

    7. Exercise: Dining Recommendations

    8. Events Everyday

    9. Explore Events Calendar

    10. Get More Help

    11. Stay Involved And Next Steps

About this course

  • Free
  • 34 lessons
  • 0 hours of video content

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